About a yr in the past I acquired a direct mail discover of a completely new service identified as Spectrum Television set Stream which was geared in direction of prospects like myself who nevertheless had Personal computer Net service with Constitution.
I concur with you Completely! Charters billing is so F’d up I am Very seriously thinking about switching to TDS, and once AT&T will get inside our spot and the rest of the State (they presently plowed inside the cables in our location very last Summer) they can place Constitution away from enterprise.
February 5, 2014 at 3:14 pm After investing 7 hours using a crew and products at a occupation web-site that was stated as marked by Constitution and Experienced not been, and instructed by Constitution Speak to telephone number which they weren't going to mark the region as desired by gopher one. I identified as MN Gopher one particular and questioned for enable – they claimed they didn't have any Get in touch with figures for gopher one particular. I informed my crew to go ahead and dig – They nicked a line – I used another two several hours trying to get anyone from an Business someplace from the US to let me discuss with an individual to inform them their cable was out and where by they necessary to repair it.
I actually hope this e mail goes on to you. I recently was certain to modify from my DIRECTV service to Constitution/Spectrum. My service was put in on April 25th. I didn’t notice at first, on the other hand much more than half of my channels don’t get the job done. I expended nearly all my weekend about the cellular phone with your technical aid employees seeking to get the trouble fixed. Just after not being able to get it fixed, they scheduled a tech to return to my dwelling to fix The problem. That tech connect with was scheduled for now 5/eight/17 amongst six-7pm. I still left do the job early to be certain I was here for the call. I received a get in touch with from the tech stating that he was going to try to take care of about the cellphone. He wasn't profitable. I informed him that I need him in this article to have this set simply because every single other person I spoke to couldn’t ensure it is do the job. He known as me all over again at 6:55 and mentioned he could well be out right after his recent call. 5 minutes later on I been given a connect with from the supervisor and he or she mentioned which i experienced a foul DVR box and it wasn’t suitable with my service.
7.) Stated numerous periods that our home is underground & different/special & we’d require a journeyman Techician. Nope, everytime obtained a newbie who sooner or later needed to phone a highly trained Tech..This last time the newbie tech reported the condition was our router…contacted that provider, they Instantly sent out a Tech who showed us on his devices our router is in ideal Functioning buy, accurately, below a year previous & the way it IS CHARTER. Directed me to Speak here to , “drumroll remember to, ahem†“Administration OF CHARTERâ€â€¦
Then Windstream rejected porting because they essential the Pass CAPP code. Inside of a convention call with Windstream and Charter, they ended up instructed that four a long time in the past the FCC experienced instructed them to halt requiring the Go Capp code, so they decided they didn’t need it, but essential a PON code.
When I simply call company Office environment, the amount is always occupied. Can’t consider such a company can remain in organization!!!!
Now on on the third instance. At the moment. We Once more are devoid of cellular phone service. Whilst we do benefit from the peacefulness of the quiet Workplace, we also delight in having the ability to do what we came right here for. Our occupation. It will be wonderful if you'd do read more yours likewise.
Talking of arrogant professionals. If the manager from the Indio, CA Business office finally arrived out to my residence, he spent five minutes telling me how inconvenient it had been for him to interrupt his chaotic working day to meet by having an irate shopper. I'm Practically 70 a long time previous and possess fulfilled some arrogant professionals in my time but this dude can take the cake.
September 3, 2015 at 6:12 pm In get more info july recieved see that my bill was going up. Not have only i misplaced channels but i am not obtaining any new kinds both. Was promised hd two a long time in the past ,however no High definition improve like they promised!!!! Talked to 2 various folks Jennifer got disconnected a way…..called back talked with Rachel , niether 1 genuinely appeared to care or prepared to do the job with me …..practically nothing they may do for your twenty 12 months buyer… Also referred to as Corporate Office environment, talked with Tiffany ,,,,almost nothing she could do ,advised chopping some service to decreased Monthly bill……there all Prepared reducing channels ,and charging much more.
I am so tied of handling this inefficiency I decided ot terminate my cell phone service with Charter and port my quantity to AT&T they actually care about their prospects.
Oh, and just what does “your comment is awaiting moderation†signify Constitution, that you choose to chose to disregard it instead of reply to it? Looks like it to me.
Alright allow me to Examine into seeing what credit I can give to you regarding your World wide web not Doing the job correct until finally now.
May possibly twelve, 2015 at ten:fifty four pm Terrible consumer service. new client as of per month or so in the past. payments being despatched to service address not billing handle. account is by now past owing, but charter will likely not update billing deal with. These are willing to choose my dollars with no providing me a duplicate of the Bill but will not be willing to update the billing deal with devoid of me going into a neighborhood store (that's a minimum of 45 mins away).